About iCare Group

Welcome to iCare Group Care Services. iCare Group offers a wide range of care solutions, each tailored to the needs of the individuals in our care.

We provide a wide range of domiciliary care services.

iCare Domiciliary Services include:

Our care management team has over 35 years of experience in health and social care. By using this extensive knowledge and experience, we have put together a range of comprehensive services that deliver care and support to the highest possible standards.

Our homecare team delivers care and support to adults in the community, which enables the people we support to remain in their own homes and in the community, whilst maintaining their day-to-day well-being.

iCare’s approach to this is simple - all the aspects of the care planning are driven by a person-centred approach, which ensures that every care need is met in every possible way. We promote choice, independence and individuality every step of the way, with privacy and dignity. After all, everyone is unique in their own way.

Regulated, Approved & Accredited Care Provider

We ensure all the staff at iCare are fully vetted both internally and externally to guarantee we offer the highest levels of care. The primary focus at our Southampton training centre is to prepare for, and deliver, only the highest level of support and care to the adults we interact with.

iCare is regulated and registered with:

Because We Care, We Know

We care for a wide range of clients, some self-funded and some funded direct via social services or the NHS. All are welcome and deserving of the care we deliver.

Every one of our support care workers works extremely closely with clients to get to know them as a person and understand their personal challenges. We believe knowing about the individual helps the mind as well as the body.

For more information about iCare services and how we can support you call 02381 040 040, or contact us here.

Promoting Independence

We actively promote the independence of all our home care users, so that they can continue to live life to the fullest while also maintaining normality, routine and preference.

Our carers understand the value of promoting independence, and the importance of both mental and physical health. This is why we do our utmost to provide a home care service that fully respects individual wishes.

Our home care - that you control

Our home care is totally flexible and aims to meet every requirement. Some service users will need more home care assistance than others and our carers have a great understanding in this area. The carers will respect your requests and will strive to achieve these within the scheduled visit.

iCare Training – for Home Care & Live in Care Excellence

"Knowledge promotes better outcomes"

We are passionate about delivering the very best training. Our training team didn't simply learn about care from a textbook or by just passing online training services. They have front line care experience in multiple care environments, which enables them to deliver the training modules with great passion and knowledge.

All our training workshops and modules are designed to enable the learner to interact throughout the process in the comfort of our warm, learner-friendly facilities.

We also offer affordable bespoke training packages to any external care providers that require their staff to be refreshed in certain modules of care. This allows them to remain fully compliant so they can meet the necessary regulations.

Testimonials

Very professional service all round. Friendly staff in the office.

The carers that came out to the client were all reliable and friendly and one in particular continually went above and beyond what was asked of them.

Colin B - 13th March 2018

iCare really do care and my husband feels safe and happy in their hands.

The carers are friendly, helpful, kind, knowledgeable and professional, and when my husband was very ill recently they were very supportive of me, too.

Nothing is too much trouble and we think they are wonderful.

Y L - 19th February 2018

Great carers. Very kind and very friendly care teams. My dad would be lost without the help of these guys. So a massive thank you to you all so much!

My dad trusts and has become good friends with all the carers from iCare.

I would definitely recommend iCare to friends and family. Thank you once again.

Julie K - 5th January 2018

I have carers twice daily from iCare and have done so for the last 5 months. The carers have all been lovely caring individuals and have been willing to do anything to help me and always with a smile.

Any communication I have had with the office has always been courteous and professional.

I have no reservations at all about recommending the services of iCare.

Phyllis P - 2nd June 2017